TERMS OF SERVICE

Last Updated: February 4, 2026

1. OVERVIEW

This website is operated by VELOS MEDIA GROUP LLC. Throughout the site, the terms “we”, “us” and “our” refer to VELOS MEDIA GROUP LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein.

2. BUSINESS IDENTIFICATION

In compliance with financial transparency standards, the operating entity is:

• Company Name: VELOS MEDIA GROUP LLC
• Registered Address: 1501 Carbon Ave, Cheyenne, WY 82001
• Tax ID (EIN): 35-2935574
• Primary Support: support@velosmediagroupllc.com

3. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

4. PAYMENT & BILLING

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and authorized digital wallets. You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order. In the event of a cancellation, we will notify you via the email provided at checkout.

5. SHIPPING & DELIVERY

• Processing: Orders are processed within 2 business days.
• Shipping: Delivery times range from 3–7 business days for domestic orders.
• Risk of Loss: All items are sold under a shipment contract; risk of loss passes to the customer upon delivery of the goods to the carrier.

6. RETURN, REFUND, AND CANCELLATION POLICY

To ensure merchant compliance and consumer protection, our policy is as follows:

• Return Window: 30 days from the date of delivery.
• Condition: Products must be unused, in original packaging, and in resalable condition.
• Refunds: Approved refunds are processed back to the original payment method within 7 business days.
• Cancellations: Orders can be cancelled within 12 hours of placement. After this window, the standard return process applies.

7. LIMITATION OF LIABILITY

VELOS MEDIA GROUP LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our total liability is limited to the purchase price of the specific product in question.

8. INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos, and images, is the property of VELOS MEDIA GROUP LLC and protected by United States and international copyright laws.

9. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Wyoming, United States.

Chargeback Policy: We encourage customers to contact our support team at support@velosmediagroupllc.com to resolve any issues. We view fraudulent chargebacks as a serious matter and will provide all necessary documentation to banks and processors to resolve disputes.