SHIPPING POLICY

Last Updated: February 4, 2026

At VELOS MEDIA GROUP LLC, we prioritize efficient logistics to ensure your order arrives safely and on time. Below are the specific details regarding our shipping processes, timelines, and costs for our brands, including https://www.google.com/search?q=TheRestalign.com and https://www.google.com/search?q=TheAeroflow.com.

1. SHIPPING DESTINATIONS & TIMELINES

We currently ship to customers within the United States. All orders are processed and dispatched from our fulfillment centers within 2 business days.

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

3–7 Business Days

FREE

Priority Shipping

1–3 Business Days

$12.90

Insured Express

1–2 Business Days

$19.95

Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Estimated delivery dates are not guaranteed.

2. ORDER TRACKING

Once your order is handed over to the carrier (USPS, UPS, or FedEx), you will receive an automated email containing your Tracking Number.

  • You can track your package directly on the carrier’s website.
  • Please allow 24–48 hours for the tracking information to update in the system.

3. SHIPMENT DELAYS & FORCE MAJEURE

While we strive to meet all delivery deadlines, occasionally delays may occur due to high volume, postal service disruptions, or extreme weather conditions. If your shipment experiences a delay of more than 10 business days beyond the estimated window, please contact us at support@velosmediagroupllc.com for a priority status update and resolution.

4. WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to ensure that the shipping address is entered correctly. We work quickly to process and ship orders, so there is a limited window of 12 hours to request a change to your order or to edit the shipping address. VELOS MEDIA GROUP LLC is not responsible for orders shipped to an incorrect address provided by the customer.

5. LOST OR STOLEN PACKAGES

VELOS MEDIA GROUP LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will provide all relevant tracking information, including date of delivery and carrier records, to assist the customer in investigating the matter with the local authorities or the shipping provider.

6. CUSTOMS, DUTIES, AND TAXES

For domestic US orders, sales tax will be applied at checkout where applicable. For any international inquiries, please note that VELOS MEDIA GROUP LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

7. CONTACT INFORMATION

For any questions regarding your delivery or logistics, please reach out to our dedicated support team:

Company Name: VELOS MEDIA GROUP LLC

Address: 1501 Carbon Ave, Cheyenne, WY 82001

Support Email: support@velosmediagroupllc.com